About careplans AI

    We are building voice-based healthcare check-in technology for Australia. Daily phone calls that surface what clients say, and the patterns in how they say it, so carers can respond sooner.

    Why We Built This

    Andrew's story

    Andrew built careplans AI after caring for his father. Through that experience, he saw how much connection matters, and how hard it can be to maintain when care needs grow. He believes technology should bring people closer together, not replace the human touch. Every feature in careplans AI exists because Andrew asked one question: what would I have wanted for Dad?

    Andrew Payne, Founder and CEO
    CICADA Innovations, Westmead Hospital, Sydney

    OUR MISSION

    careplans AI augments healthcare and reduces social isolation through voice-based check-ins, scaling clinical capacity while surfacing the early signals that human carers can act on. We check the practical things, and we surface the patterns others miss.

    OUR VISION

    A healthcare system where every client receives daily contact that actually listens. Where signals of distress, cognitive change, and social isolation are surfaced to carers early, not after they become emergencies.

    LEADERSHIP

    Andrew Payne

    Andrew Payne

    Founder & CEO

    Andrew founded careplans AI after experiencing firsthand the challenges of caring for an elderly parent living alone. With over 30 years of enterprise technology experience across government, telecommunications, and higher education, he brings deep expertise in AI implementation and digital transformation.

    Dr Ian Oppermann

    Dr Ian Oppermann

    Co-founder / Data & Ethics

    Industry Professor at UTS and former NSW Chief Data Scientist. Ian brings 30 years in the ICT sector with senior roles at Nokia and CSIRO, delivering products that have impacted hundreds of millions of people globally.

    OUR VALUES

    Client-Centred

    Every decision prioritises client wellbeing, dignity, and comfort.

    Privacy First

    Enterprise-grade security with Australian data sovereignty.

    Australian Built

    Designed for Australian healthcare, the Aged Care Act 2024, and the Strengthened Quality Standards.

    WANT TO LEARN MORE?

    Get in touch to discuss how careplans AI can support your care team.

    TALK TO US
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